Frequently Asked Questions
Everything you need to know about your Spinnaker timepiece.
Where do you ship to and how much does it cost?
We offer free standard shipping on all orders over $150 to most countries worldwide. Delivery times typically range from 3 to 7 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unworn watches in their original packaging. Please ensure the protective plastic seals are intact to be eligible for a full refund.
Do Spinnaker watches come with a warranty?
Yes, every Spinnaker timepiece is covered by a 2-year international warranty from the date of purchase, covering any manufacturing defects in the movement, case, or crystal.
Are your watches water-resistant?
Spinnaker watches are designed with marine inspiration and offer varying levels of water resistance, typically ranging from 10ATM (100m) to 30ATM (300m). Please check the specific model specifications before diving.
How do I care for my automatic watch movement?
To keep your automatic watch running accurately, we recommend wearing it daily or using a watch winder. If it stops, manually wind the crown 20-30 times to jumpstart the power reserve.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through providers like Klarna or Afterpay.