Returns & Exchanges

We want you to be completely satisfied with your Spinnaker timepiece, which is why we offer a 30-day return window for all watches in their original, unworn condition. If your purchase doesn't meet your expectations, our streamlined process ensures a quick and efficient exchange or refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Watch

  Securely place the watch in its original presentation box, including all warranty cards, manuals, and protective films to ensure full refund eligibility.

• 3.
  Ship to Our Warehouse

  Affix the prepaid shipping label provided by our support team and drop off the package at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our technicians verify the timepiece's condition, we will process your refund or ship your replacement within 5 to 7 business days.